Customers like chatbots. Why?
Oct 10, 2023
🤖 Customers can get answers to simple questions from chatbots immediately.
🤖 Customers can speak to chatbots 24/7.
🤖 Customers can easily communicate with chatbots without any rudeness or frustration.
🤖 Customers save time by receiving the information they want immediately.
🤖 Customers are enabled to find out the answers themselves, which empowers and provides them with a sense of control.
💰 In addition, deploying chatbots also saved businesses around $11b in 2022, according to Business Insider – https://lnkd.in/etqFeKxM.
💰 While Juniper Research predicts that global retail consumer spending via chatbots will reach $142 billion by 2024 – https://lnkd.in/ezSSXEzW.
Does your website have a chatbot yet? 🤔